Arm Mbed OS support forum

Account blocked

On my second mbed account that I had difficulty logging into.
I tried a number of times and now my second account is blocked.
When I try to log in the following message is displayed:

“Your account has been blocked after multiple consecutive login attempts. We’ve sent you an email with instructions on how to unblock it.”

I did not receive any email.

Who should be contacted to resolve this problem?

Regards,
U.Fa

Hi @Iluman

According to our logs you have been able to log into the application since posting this message and your account shows as unblocked. Could you confirm if you are still having issues?

Best regards,
James

Hi James,

thank you for the prompt response.

My problem is, that I am using a second account " k*n " which is “connected” to another e-mail account of me: " [ule)* "

So with k*n I have the “logon trouble”/ blocked account. It would be great, when you could send (me) instructions to [ule) what to do for reactivation of my kevman account.

Sorry for my Email address chaos

Kind regards,
UIi

Hi @Iluman

The account kevman is now unblocked and you should be able to log in as usual - let me know if you have any more issues.

Best regards,
James

Hi James,
everything is fine and works.
Thank you, you saved my day!
Regards,
Uli