Update campaign stop

Pelion Device Management [forum moved] Pelion Edge
1

I’m new here and trying to do firmware updating. My update campaign stop with Summary message Not yet started Active campaign already exists.

I’m using “mbed-example-pelion” firmware

2

Hi Pasquale,

Does there any other active campaign exist? If yes, then it’s correct because the active campaign reserves the quota for FOTA, and you need to stop this one before starting a new campaign.

Let me know how it goes.

Regards,
Desmond

3

Hi Desmond,

i deleted all campaign before i start the new update campaign. There is present 1 image, 1 manifest 1 update campaign.

“You can have a total of 200 Update campaigns in your organization’s account. There is 1 Update campaigns present.”

This problem started just when i canceled the old campaigns.

regards

4

Hi

I do see the same issue Active campaign already exists.

  • there is no active campaign

As I am not able to see any active campaign UI, How can I delete if any present queue else where in the pipeline.

5

Hi here,

We are addressing this issue now, will update progress here.

Regards,
Desmond

6

Hi @pcameli @riscv, please send your Pelion accound id to support@mbed.org, we need this information to recover your account.

Regards,
Desmond