ChrisTH
(Chris Hoffmann)
December 1, 2019, 11:56pm
1
After a recent automatic update from 0.61 to 0.7, when stating Mbed Studio an update check is performed and it informs me that there are some updates:
I click “Update” and the “Background Tasks” notification remains spinning at 0% for as long as I care to leave it.
Can this be easily resolved? What’s the URL it’s trying to reach (so I can trace it manually).
I’ve sent logs via the "Help->Report an Issue " menu but that was over a month ago.
Any assistance gratefully received.
mgordon01
(Matthew Gordon)
December 3, 2019, 3:38am
2
Hi Chris, thanks for trying Mbed Studio! Here’s some steps to try to fix your issue.
The URLs for updating the tools look like this:
Windows: https://studio.mbed.com/tools/mac/example-projects/example-projects-1.2.0.zip
Mac: https://studio.mbed.com/tools/win/example-projects/example-projects-1.2.0.zip
Can you access these from your machine?
It’s also possible that the tools update has got into an inconsistent state somehow. The tools are stored at this path:
Windows: %HOME%\AppData\Local\Mbed Studio\mbed-studio-tools
Mac: $HOME/Library/Application Support/Mbed Studio/mbed-studio-tools
Is there an “update” directory under this path? If so, try stopping Mbed Studio, deleting this “update” directory, then starting Mbed Studio again.
Otherwise, try reinstalling Mbed Studio: uninstall Mbed Studio, download the installer from Mbed Studio | Mbed , then install again.
ChrisTH
(Chris Hoffmann)
December 3, 2019, 10:31pm
3
Hi Matthew, thanks for your reply.
Both the URLs work fine on my machine - I think you had them switched btw but it looks like they’re the same file anyway…
Regarding the tools path, there is no ‘update’ folder.
After uninstall & reinstalling from 0.7 installer the update check shows everything up to date now from the get-go. I guess the upgrade from 0.61 to 0.7 was partially incomplete (?)
Anyhow it’s fixed now